About UBIC

People-first workers’ comp.

Utah Business Insurance Company was built on a simple idea: treat policyholders the way we’d want to be treated — with real expertise, real service, and a real person on every call.

Our mission

Provide a long-term, stable solution for workers’ compensation — and much more than just a policy. We focus on safety, training, and personalized service, working to maximize value and reduce risk for the employers and employees we serve.

Created by business professionals, we set out to better the insurance experience through innovative products, responsive service, and active involvement in the industry.

“Our philosophy is to treat our policyholders the way we’d want to be treated — a high level of service and expertise that keeps employees safe and reduces workers’ compensation costs.” — Ron Nielsen, Founder

Core Values

The principles behind how we underwrite, serve, and show up for our policyholders.

We Get the Why

We start by understanding your business and your risks — not just issuing a policy.

Own It — Don’t Lose It

We take responsibility, follow through, and treat your account like it’s our own.

We’ve Got Your Back

From a claim to a safety question, a real person is ready to help — every time.

Our firm

Based in South Jordan, Utah, UBIC has become a leader in workers’ compensation — dedicated to meeting the needs of its agents and policyholders with a strong emphasis on outstanding customer service and results-oriented risk-management programs.

We work hand in hand with independent agents, because the right local advisor plus a carrier that picks up the phone is the combination employers deserve.

A UBIC team member on a job site

Our story

It started with a frustration shared by our founder, Ron Nielsen — a masonry business owner who couldn’t find a workers’ comp carrier that understood contractors. When he told fellow builders his story, they decided to do something about it.

Ron built a business plan, raised capital, and worked with insurance professionals to create a company that understood employers’ needs while competing in a tough market. Partnering with independent agents, UBIC began insuring the contractors and businesses others overlooked.

The first goal was simple: prompt, responsive customer service. Every call is taken by a person, and every question gets answered — not an impersonal call center, but dedicated employees who know the businesses we cover. Every policyholder also gets personal safety service, because a safe workplace is the whole point.

And when claims do happen, they’re handled efficiently and fairly, with injured employees encouraged to return to work — while we investigate thoroughly to make sure every claim is valid.

Let’s talk about your coverage.

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